Frequently Asked Questions
Everything you need to know about Bont performance gear and your order.
How do I choose the correct size for my Bont shoes?
Bont shoes are designed for performance and often have a different fit than standard athletic sneakers. We recommend using our online Size Wizard and measuring your feet in millimeters to ensure the most accurate fit.
Are Bont cycling and skating boots heat-moldable?
Yes, most of our high-performance boots feature a proprietary resin that allows for heat-molding at home. This allows you to achieve a custom fit and eliminate pressure points for maximum power transfer.
How long will it take for my order to ship?
Standard in-stock items typically ship within 2-3 business days. For custom-made or 'MyBonts' personalized orders, please allow 8-12 weeks for production and delivery.
What is your return policy for performance gear?
We offer a 30-day return policy for items in brand-new, unused condition with original packaging. Please note that custom-made 'MyBonts' and boots that have been heat-molded or mounted are not eligible for return.
Do you ship internationally?
Yes, Bont ships to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible payment installments through services like Afterpay and Klarna in select regions.